Where there is a need to refund fees due to cancellation by the applicant:
- Refunds for the fees paid for the current season will be calculated as per the percentages nominated in table 1 below.
- A written request for a refund must be received with the applicable stickers. The date of any applicable refund will be based on the date these are received by the Rottnest Island Authority.
- Refunds will only be approved with the return of all current vessel’s licensee, authorised user or annual admission adhesive stickers for the season. In some circumstances, a signed statutory declaration may be required if the adhesive sticker has been destroyed.
- Refunds will be processed to the credit card initially used to make payment, or by cheque upon request. Under no circumstances will cash be issued.
Table 1: Percentage of refund applicable for specific purposes based the date cancellation request and return of stickers, and on extent of the elapsed time period as below:
|Fee Type||Within 7 Days of Payment||1 September to 31 December||1 January to 31 March||1 April to 31 August|
|mooring site licensee||100%||50%||25%||10%|
For new applications received and processed after 1st April, calculations of pro-rata payment shall be the percentage as nominated in Table 2 for the amount of fees for the current season.
|Fee Type||Fee applied from 1 September to 31 March||Fees applied from 1 April to 31 August|
|Mooring Site Licensee||100%||50%|